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22.12.2020
Virgin Media reveals a record-breaking 2020 as data use surges

Virgin Media reveals how the events of 2020 have accelerated broadband usage, shifted TV habits and reconnected loved ones.

In 2020, the nation consumed a record-breaking amount of data, tuned into more TV, and spent longer on the phone, based on new analysis of more than six million Virgin Media cable and mobile customers. Customers downloaded an extra 2.8GB of data per day on average in 2020, and between them, burnt their way through 26,530 petabytes (26,530 million gigabytes) of data – in this record breaking year for broadband use.

When it came to upload traffic, Virgin Media's network saw data use jump up by 64% across the year, driven by people working from home, connecting with loved ones on video calls and playing online video games. The nation turned to the small screen, with households spending an extra 21 hours on average watching TV each month – equivalent of 10 full days per year and enough to watch all four series of The Crown six times over.

During a year that forced people to keep apart from friends and family, the length of an average mobile phone call shot up by 28%, with Virgin Mobile customers collectively spending an extra 1,605 years on the phone compared to last year. The same trend rang true for landline calls, with the amount of time spent on the traditional 'home phone' up by 21% this year. Despite people spending more time at home, mobile data usage increased by nearly a quarter (23%) in 2020, with the biggest amount of data used on 11 December.

Source Virgin Media; viewed: 65 times.

By:
Adam Łukowski




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