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15.05.2020
Some of Huawei smartphones don't support an NHS app

The UK's NHS in cooperation with NHSx has developed a custom COVID-19 tracking app. Unfortunatelly, some Huawei phones do not support it.

The first information was worrisome. An information, which has appeared on Twitter a few days ago claimed, that "NHSX says Huawei and ‘some older’ mobile phones are unable to run the NHS contact tracing app", which was trialled on the Isle of Wight then. It sounded surprisingly serious - but the problem is not that serious. According to NHSx tweet, the issue concerns only some of the newest Huawei models. All users of Huawei smartphones supporting Google Mobile Services and Google Play store, can download and use the app normally. The NHS app is unavailable only for a small number of Huawei devices that use the AppGallery. Those models are not so popular, as the older ones, but NHSx ensures, that it is currently working to provide the support for all Huawei models.

Source NHSx; viewed: 190 times.

By:
Adam Łukowski




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