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06.05.2020
Three UK zero rates NHS video consultation

Three UK announces it has launched zero-rating on NHS video consultations provided by Attend Anywhere, so that customers can attend virtual outpatient appointments without eating into their data allowance.

In response to COVID-19, the NHS has been undertaking a rapid rollout of video consultations via Attend Anywhere in England, Scotland and Wales to help reduce face-to-face outpatient appointments in NHS hospitals.

With the majority (70%) of patients using the Attend Anywhere service currently using their mobile phone for video appointments and consultations lasting an average of 20 minutes, today's news means that Three customers will not see their allowance impacted by using the service. This also means that customers who haven't any data allowance remaining are able to use the service.

This applies to all of Three's more than 10 million customers, even if they are on data tariffs on monthly contracts or pay-as-you-go. This has become even more important as outpatients are typically older and less likely to have access to broadband and larger data tariffs.

Source Three; viewed: 48 times.

By:
Adam Łukowski




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