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28.11.2017
Three issues guidance to mobile users about Wangiri call scam

Three is issuing guidance to customers about the Wangiri call scam that is targeted at mobile phone users across the UK, in the wake of a surge of enquiries on the matter.

Wangiri (literally translated as 'one ring and cut' in Japanese, where it first originated) is a scam that involves a fraudster calling a mobile phone number at random, hanging up after one or two rings, and therefore encouraging the recipient to call the number back. These numbers are often from an automated system resulting in a dramatic increase in such calls. They are also internationally-based meaning a customer could receive a charge for returning the call.

As a network, Three has continually taken a proactive approach – taking the necessary measures to protect and maintain security on its network, by, for example, proactively looking for patterns to Wangiri, and taking action to protect its customers, where possible.

As part of this approach, Three is alerting customers to take the following action if they receive an unexpected call from an unknown international number to avoid falling victim to the scam:

  • Do not answer the phone
  • Do not call the number back
  • Never share any personal information
Customers can also report numbers to Three that they believe to be suspicious, to allow Three to investigate.

Source Three; viewed: 125 times.

By:
Monika Krasicka-Kulińska

By:
Adam Łukowski




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